FAQ
FAQs - Hermon’s Rainbow Removals & Storage
Have any questions? We’re ready to help! See below for some of the most commonly asked questions we receive from our clients all around Australia. If you don’t find the answer to your question here, feel free to call us on (03) 9703 1988 to chat with one of our team members who will happily answer any of your questions.
Our interstate removalists happily provide fixed moving quotes. To get a detailed quote, give us a call on (03) 9703 1988 or you can use our online quote form. From there, we’ll shortly be in touch to either finalise the quote or send one of our friendly team members to your home or office to accurately assess the job.
After they assess your move, you’ll be given a fixed quote which will then be valid for 30 days.
We’re available 24/7, 365 days a year for all your moving needs, and that includes all public holidays. However, since the weekend is our busiest time and our availability fills up quickly, make sure to book in advance to get the time that works best for you.
We provide all our clients with a relocation coordinator who will be taking care of your move and be in constant communication with you. You’ll be given their mobile number to contact them directly if needed.
While our voicemail is checked hourly, we always have someone watching our email so for an immediate response from the office administration, emailing is your best option.
Our movers can absolutely help with this. Just make sure you let us know which items and our team will get it all done for you on the day of your move. We can still perform this service for you even if you’re doing the packing yourself, just specify this to your consultant when obtaining your quote. If you’re working with us on an hourly basis, this will be automatically included in our services.
For all local Melbourne as well as interstate moves, we always provide premium quality boxes.
At Hermon’s Rainbow Removals, the only catch is that we’re dedicated to providing the best removalists service. This means that, unlike some of our competitors, we don’t offer price matching or dirt cheap rates that would interfere with our ability to provide the world-class service we’re famous for.
By sticking to our set pricing and rates, we’re able to run our business smoothly and efficiently and deliver all our services with unbeatable professionalism and reliability every time.
We go everywhere in Australia.
All of your belongings will be covered by public liability and goods insurance during their move, while all our premium interstate moves are covered by comprehensive insurance.
If you’re hiring us for a move that’s not covered by comprehensive insurance, this can always be added on as an optional extra. If you’d like to find out more about insurance, call us on (03) 9703 1988.
We always make sure to handle all valuable and precious items with special care, regardless of whether they have financial or sentimental value (or both!). All of these items will be wrapped and padded with premium quality bubble wrap, and then either wrapped in blankets and securely strapped and boxed up with further padding and protection.
Because Hermon’s Rainbow Removals are the best in the business, and we can help make any move a walk in the park. Call us on (03) 9703 1988 today.